Privacy Policy
Last updated: May 15, 2024
At dhisolve, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI query routing services.
1. Data Collection
We collect information that you provide directly to us when you:
- Create an account or request early access
- Use our API and routing services
- Communicate with us via email or support channels
- Participate in surveys or promotions
This may include your name, email address, company name, billing information, and any queries sent through our router.
2. Usage of Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Analyze trends and usage to enhance user experience
- Detect and prevent fraudulent or illegal activities
3. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
4. Third Parties
We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. We do not sell your personal information to third parties.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at: